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Returns Policy

Return or exchange an item - our 100% money back guarantee

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.

  1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
  2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  3. The cost of returning the item to us is your responsibility.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.

Returns Proceedure

  1. Use the Contact Us page and specify whether you would like an exchange or return for refund, minus original postage cost.
  2. We will then issue you an RMA number, this will have to be displayed on the side of the parcel when you return the item.
  3. To return your item we recommend using Royal Mail Recorded Delivery for small items or My Parcel Delivery for larger or heavier items.
  4. Upon receipt of Item we shall issue a refund minus origanal postage cost or send out a replacement item.